Access To Work
PA & Admin Support
Admin Support for the Delightfully Different
At HBVA, we know that every brain works differently. Some are structured, some are wonderfully wiggly, some are proudly neurospicy, and honestly none of us here would ever pretend to be normal anyway!
That is why we shape the way we work around you. Our team brings lived experience and a very real understanding of how different minds prefer to work.
We get the busy brain moments, the blank brain days, the sudden bursts of energy, and the occasional chaos. And we are completely comfortable with all of it.
Whether you prefer clear structure, flexible support, visual walk throughs, or simple communication without the overload, we adapt to your style. No judgement and no pressure. Just calm, steady, genuinely helpful support.
We create easy to follow systems, take on the tasks that feel heavy, and help you stay organised in a way that works for your brain. HBVA is people first.
We’re a friendly team of not very normal humans who meet you exactly where you are, gently untangle the messy bits, and help you get things done in a way that feels calm, comfortable and actually doable!What Does Access to Work Cover?
Access to Work can fund practical support if you’re disabled, neurodivergent or managing a long term condition. That can include things like:
Admin & organisational help
Support with day to day admin and keeping everything organised in a way your brain can follow.
Note taking & communication assistance
Help capturing important information and managing messages so nothing gets lost in the noise.
Planning & prioritising support
Guidance to break things down plan ahead and decide what actually needs your attention.
Setting up systems to make your workday smoother
Simple personalised systems that reduce overwhelm and make your daily workflow feel easier.
If you already have an award, we can help you make full use of it. If you are applying, we can outline the support we offer so you can include this in your submission.
Find out more about how HBVA can help below.
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Breaking tasks into clear doable steps
Weekly planning and check ins
Managing to do lists and deadlines
Setting up simple repeatable routines
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Inbox management
Drafting and sending emails
File organisation and tidying up digital chaos
Updating spreadsheets trackers and docs
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Managing calendars and scheduling
Client and customer follow ups
Creating basic templates and checklists
Creating and scheduling social posts
Website creation and ongoing website management
How Can HBVA Help?
Every neurospicy brain has its own rhythms so we tailor everything. Here are common things people ask for:
How Does Billing Work?
We keep this part as stress free as possible because nobody needs extra admin in their life!
1. You give HBVA’s details to Access to Work
When your award is approved, Access to Work will ask who your support worker is. You give them HBVA’s details so they know who is providing the support and what the rate is.
2. We track the hours we work together
Every month, we log the hours we’ve supported you. You don’t need to do anything fancy, just confirm the hours are correct.
3. You sign a timesheet each month
This is the important step.
Access to Work always requires either:
a signed Access to Work timesheet, or
an email confirmation from you (depending on how your advisor prefers it).
It’s quick, usually a digital form or email reply.
4. We send you what you need for your claim
Every month, HBVA will:
prepare an invoice for the hours we have worked
provide any supporting information you need for Access to Work (for example a breakdown of tasks if they ask for it)
5. You submit the claim to Access to Work
You send the information to Access to Work, usually by:
uploading documents through the online portal, or
emailing them to your adviser, or
posting them, if that is how your claim is set up.
We will remind you when it is time to submit and what to include, but the claim itself is always in your name.
5. Access to Work pays us directly
Once the claim is processed they send the payment straight to us, not you.
You never pay upfront and you never have to reimburse us.
Contact us.
If you’re feeling ready for some support that actually fits your brain, pop your details in below. No pressure and no perfect wording needed. Just tell us the basics and we’ll take it from there!